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| Q:
How do I register for a ServSafe Food Safety Manager Certification course and exam or ServSafe Alcohol course and exam? |
A:
There are several ways to register for a course. We now have online registration and payment available. You can also download our registration form, fill it out, and fax or mail it to our office.
Participants must register and pay for the course in advance. This is a non-refundable, yet transferable payment. A 48-hour advance notice is required to re-schedule a class date to avoid a $25 change fee.
Cancellations within 48 hours of the class date and no shows without prior notice are subject to a $25 cancellation fee in addition to the non-refundable course fee.
RAMWEF reserves the right to cancel classes up to 3 days before the class date for insufficient student enrollment. Students already signed up for the course will then have the choice to reschedule for the next available class date.
There will be no Administration charge should this occur.
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| Q:
What is the cost of the ServSafe courses and exams? |
A:
New Pricing effective September 2007
| ServSafe Food Safety Manager Course and exam |
RAMW members: $189 |
Non-members: $199 |
| ServSafe Food Safety Manager exam only |
RAMW members: $89 |
Non-members: $99 |
| ServSafe Food Safety Manager online exam (English only) |
RAMW members: $89 |
Non-members: $99 |
| ServSafe Alcohol Certification Course and exam |
RAMW members: $89 |
Non-members: $99 |
Course fee includes instruction from a certified ServSafe trainer, ServSafe Essentials textbook, and exam.
A 10% discount is available to groups of 3 or more students from the same establishment enrolled in the same class.
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| Q:
What types of payments do you accept? |
A:
Accepted methods are cash, business checks, money orders, or credit cards (AMEX, Visa, MasterCard, and Discover)
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| Q:
Is it possible to host a ServSafe course at my establishment? |
A:
Yes, however, we require a minimum attendance of 10 students. If less than 10 students show up for the class, the establishment is still responsible for the minimum tuition payment.
We offer a 10% group discount for on-site classes. Please contact us to schedule a class date
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| Q:
What do I need to bring to class? |
A:
You may wish to bring a notebook to take notes, as a lot of information is covered over the course of the day.
We provide all other ServSafe Food and ServSafe Alcohol materials
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| Q:
Where are classes held? |
A:
Unless otherwise noted on the schedule,
all classes are held at the RAMW Education Foundation headquarters located at 1200 17th Street, NW; Washington D.C.
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| Q:
Can I take the ServSafe food or alcohol classes in another language? |
A:
While ServSafe Alcohol is only offered in English, ServSafe Food Safety Certification courses are offered in English and Spanish.
Please check the schedule for dates.
The ServSafe Food Safety exam is available in English, Spanish, French (Canadian), Korean, Chinese, Japanese, and large print
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| Q:
Can I take the tests online? |
A:
We only offer the English version of the ServSafe Food Safety Manager Certification exam online.
Please call for an appointment
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| Q:
I just need to take the exam. Do you offer study materials? |
A:
While we do not provide study materials, you can purchase the ServSafe Essentials course book for $70.
If you have prepaid to take the ServSafe course and exam, you may pick up your book, which includes your exam sheet, at our office in advance of the class; however you MUST bring your book to class.
If you forget, you will be charged for a new exam sheet
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| Q:
When will I know the results of my exam? |
A:
Results are usually available approximately two weeks from the date of the exam.
However, those taking the online exam will be able to find out immediately whether they have passed or failed and certificates are available usually within two business days
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| Q:
Will my certificate be mailed to my home or work address? |
A:
The certificate will be mailed to the address provided on the registration sheet.
If you wish to receive the certificate via certified mail, please add a $14.99 fee to the cost of tuition.
RAMW EF is NOT responsible for certificates mailed to a “wrong” address. The cost of a replacement certificate is $20
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| Q:
What happens if I fail the test? |
A:
You will need to retest. Please call us to schedule an appointment.
The fee to retake the written exam is $89 for RAMW members and $99 for non-members.
Online exams are $89 for RAMW members and $99 for non-members
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| Q:
I’ve lost my certificate. Can you mail me another one? |
A:
No. You must download and complete a certificate request form.
CLICK HERE.
There is a $20 replacement fee from the National Restaurant
Association for lost certificates
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| Q:
If my ServSafe certificate gets lost in the mail, will RAMW Education Foundation pay for the replacement? |
A:
RAMW Education Foundation is not responsible for “lost” mail.
We are able to track mail only if the student has paid for USPS Certified Mail delivery.
On the very rare occasion that the certificate does get lost in the mail, the student is responsible for paying for a replacement certificate
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